Patients

Patients FAQ

We place the health and safety of our patients first and foremost in our practice. We follow all guidelines and recommendations of the CDC, ADA, and OSHA when it comes to your safety as a patient and infection control. In response to the COVID-19 pandemic and quarantine, we have made changes to our protocols and how we provide treatment in an effort to continue providing the highest standard of dental care in a safe environment for all.
We ask that if you are sick or have been exposed to the coronavirus that you call our office to reschedule your appointment. If you have recently traveled please wait at least 14 days after returning to visit our office. These rules will remain in place until it is no longer a recommendation of the CDC or any local governing bodies and are designed to protect all patients and staff.

  • ARE YOU ACCEPTING NEW PATIENTS?

    Yes, we do.

  • DOES DR. RUAN TREAT CHILDREN?

    Yes, we generally begin seeing children around age four.

  • WHAT SHOULD I BRING TO MY FIRST DENTAL APPOINTMENT?

    Please download our patient forms and bring them with you to your first dental appointment. If you have dental insurance, please also remember to bring that information as well. If you are seeking a second opinion or being referred by another dentist, contact our office to find out if we will need copies of your medical or dental records.

  • DOES DR. RUAN DO COSMETIC DENTISTRY PROCEDURES?

    Yes, Dr. Ruan is a highly trained and experienced cosmetic dentist. Our cosmetic dentistry treatments include teeth whitening, porcelain veneers and cosmetic bonding.

  • WHAT IF I HAVE A DENTAL EMERGENCY?

    If you have a dental emergency, contact our office for further instruction. If your emergency is taking place during normal office hours, we will do our best to see you as quickly as possible. For emergencies happening after hours or during the weekend, contact our office for an emergency number to reach the dentist. We will get in touch with you quickly to recommend a course of treatment.

Any Other Questions?

Please contact our dental office by calling (856) 428-0012

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